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Terrible Dentist
I received a root canal and crown from Dr. Jodi Gergely. I had just finished an Invisalign treatment at my previous dental office, but my dentist left to start her own practice and I had recently moved so I decided to try Royal Oak Dental which is close to my house. Jodi informed me that one of my molars was dead/dying and that I would need a root canal and crown, which I'm now starting to question the validity of as this could very well have been an up-sale. The root canal has been fine, but the crown is terrible. I had made myself very clear that I wanted an exact copy of the original tooth with the same bite pattern so I could continue to wear the retainer(s) from my Invisalign treatment to keep my teeth aligned, which I assumed wouldn't be a problem since she had 3D x-rays of my teeth and could use those to create the rendering of the crown and plop those plans into the machine that carves the crown; what I got instead is a nonsense bite pattern with a weird ridge in the middle of the tooth, and a disgruntling mouth feel. I tried to go back to get it fixed, taking time out of my busy schedule, unfortunately I work downtown and the c-train was delayed so I was 10 minutes late, I got there to discover that my appointment was cancelled because they had let the next patient go in, and had booked a mere 20 minute appointment for me for a service they know takes over an hour; which in my opinion is a clear ploy to avoid doing service rework. In addition to that I didn't realize at the time that my benefits would only cover a metal, or porcelain fused to metal crown and I ended up paying for these services out of pocket because I wasn't given those options. I suggest avoiding Dr. Jodi Gergely like the plague because she has nothing to offer other than shoddy craftsmanship, rude office staff, and she doesn't have your best interests in mind, she's only out to make a quick buck. If your health is important to you, you should avoid Royal Oak Dental, and bear in mind that dentists set their own fees, and the market could and should be competitive.

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